Support
Enta USA, LLC
USSUPPORT@entausa.com
888-ENTA-USA (368-2872)
Client satisfaction is a mission critical factor to the entire Enta organization. All team members are trained from day one to provide outstanding and extraordinary support to each and every Enta client. Our philosophy is “go the extra mile”. With this can do attitude in mind, we create a relationship with client that is both beneficial for both the Enta client and your organization’s customers.
Enta has a dedicated support staff of highly trained personnel standing by to serve your needs. The Enta customer support line is open 24 hours a day 7 days a week via a toll free support line or by contacting us via email.
After you decide that Enta is the right system for your organization, the Enta Delivery team will start the process of getting your venue “up and running” the way you chose operate. The process of getting you operational includes the following:
- Business consulting
- Implementation methodology
- Implementation solution for your organization
- Data conversion
- Organizational training
- Support Services
Before starting the training process, Enta’s highly skilled trainers will consult with your organization on how to best custom tailor your training. We will determine what objectives you are trying to achieve and determine what training methodology will best suit your organization’s needs. The Enta trainer will show up with all materials needed to conduct an efficient and beneficial training. This way, your organization’s team members will walk away from their training experience with the knowledge to perform their job on your Enta system. Training is offered at your venue’s location, at the Enta Training Center, or a destination of your choosing.
Enta’s Training includes:
- Content to meet your organization’s needs.
- Scheduling to fit your organizations time restrictions.
- Groups both large and small.
Further learning is available from the Enta Training Team on monthly webinars and also is scheduled during Enta Client Seminars.